OutageIQ

OutageIQ automates outage and maintenance notifications, ensuring customers receive timely, accurate updates during service disruptions, while giving ...

Declaring an outage in OutageIQ allows you to notify subscribers when service is disrupted. You can declare outages using manual entry or a CSV file, ...

Clearing an outage in OutageIQ updates impacted subscribers to a normal service state and prepares the system to send “outage cleared” notifications, ...

Outage Updates allow you to send informational messages to subscribers during an active outage without changing their outage status. Updates help keep...

Planned maintenance is a normal part of maintaining a reliable network. Unlike outages, maintenance events are known ahead of time and give service pr...

Clearing maintenance in OutageIQ is used to either cancel a scheduled maintenance event before it begins or end an active maintenance event early when...

OutageIQ uses a role-based access model to control how users interact with the system. Admin users are responsible for managing user accounts, assigni...