Getting Started
How to create a support ticket in GOCare’s Help Center
This article explains how GOCare clients can create and manage support tickets through the GOCare Help Center. It covers how to submit a ticket, where...
Best practices to drive digital communication with GOCare
This article outlines proven strategies to increase customer adoption of GOCare’s digital channels. It covers promotion tactics, keyword-driven self-s...
Navigating the New GOCare Connect UI (July 2025)
This article introduces the redesigned GOCare Connect interface and outlines key changes in layout, navigation, and inbox behavior. It includes instru...
What’s New
Release notes, feature updates & fixes across the GOCare platform
10 articles
Products
Connect
Omnichannel Messaging & CRM Integration
2 categories
13 articles
Messenger
Automation & Keyword Management
1 article
OutageIQ
Proactive Event Communication & Contact Deflection
1 article
Payments
Digital Payment Solutions
1 article
Pulse
Surveys & Customer Sentiment
5 articles
Reach
Campaign Messaging
1 category
4 articles
SmartVoice
Voice Automation & Call Routing
1 article