Tutorials & Use Cases

This article explains how to use rules in GOCare Connect to automatically archive messages that contain language or content you do not want your team ...

Quick Summary: This article provides an overview of the GOCare Connect webchat widget, its customer experience, and guidance on customization and depl...

This article explains how to customize the webchat widget in GOCare Connect. It covers branding and appearance settings, legal notices, and how to add...

Setting up Dialpad's Voice Integration in GOCare Connect connects a contact center's terminating number to a matching shared inbox in GOCare Connect. ...

Quick Summary GOCare Connect supports Dialpad’s Voice integration, enabling inbound and outbound calls and voicemails to flow directly into the platfo...

This article explains how multilingual features work in GOCare Connect. It covers real-time translation, spell-check support, and knowledge base publi...