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Pulse

Surveys & Customer Sentiment
Overview
What is GOCare Pulse?
GOCare Pulse is a real-time customer feedback engine that automates the delivery, tracking, and analysis of Net Promoter Score (NPS) and Customer Sat...
Getting Started
Choosing the Right Survey Type in GOCare Pulse: NPS vs. CSAT
This article helps you understand the differences between Net Promoter Score (NPS) and Customer Satisfaction (CSAT) surveys in GOCare Pulse. It ou...
Customizing NPS and CSAT Surveys in GOCare Pulse
This article provides an overview of survey customization options in GOCare Pulse. It explains how to configure question types and conditional logic, ...
Tutorials & Use Cases
Troubleshooting & FAQs
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