Pulse

GOCare Pulse is a real-time customer feedback engine that automates the delivery, tracking, and analysis of Net Promoter Score (NPS) and Customer Sat...

This article helps you understand the differences between Net Promoter Score (NPS) and Customer Satisfaction (CSAT) surveys in GOCare Pulse. It ou...

This article provides an overview of survey customization options in GOCare Pulse. It explains how to configure question types and conditional logic, ...

This article walks through the GOCare Pulse dashboard interface. It explains how client users access and navigate survey results, use drill-down filte...

This article explains how to manage the org hierarchy in GOCare Pulse. It covers how to update employee records, maintain reporting relationships, and...