May 19, 2026 – GOCare Weekly Product Updates
Quick Summary
This article outlines this week's product updates across the GOCare platform. It includes new feature releases, enhancements to existing tools, and resolved issues.
Improvements
Channel settings redesign – GOCare Connect Channels are now organized by channel type in Settings → Channels. This makes it easier for admins to manage large channel lists, quickly standardize channel configurations, and maintain consistent communication setups at scale.
Notes – GOCare Connect Notes (formerly snippets) are a short-form knowledge source for quickly adding or supplementing information in GOCare Connect. Notes are designed to cover gaps in other knowledge sources and power AI features. This makes it easy to add lightweight, targeted knowledge that improves AI quality when key information is not captured elsewhere.