February 17, 2026 – GOCare Weekly Product Updates

Edited

Quick Summary

This article outlines this week's product updates across GOCare Connect. It includes new AI knowledge source capabilities and improved visibility into connected knowledge sources within workspace settings.


New Features

Microsoft SharePoint Knowledge Source – GOCare Connect

Admins can now connect Microsoft SharePoint as a knowledge source within workspace AI settings. This allows AI to reference approved SharePoint content when generating responses or supporting conversations.

Availability: Customers with Copilot or Autopilot add-ons

AI Knowledge Sources Tab – GOCare Connect

Workspace AI settings now include a dedicated Knowledge sources tab. Admins can view and manage all connected sources in one centralized location.

Availability: All plans

Within this tab, admins can:

  • View all connected knowledge sources

  • Quickly add new sources

  • Filter by knowledge type

  • See each source’s last synced date

This update improves visibility into how AI is powered and helps teams maintain fresh, relevant knowledge connections.

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