February 3, 2026 – GOCare Weekly Product Updates
Edited
Quick Summary
This article outlines this week’s product updates across the GOCare platform. It includes new feature releases, enhancements to existing tools, and resolved issues.
New Features
Google Drive knowledge source for AI – GOCare Connect
Admins can now connect Google Drive as a knowledge source in the AI settings, enabling AI to reference Google Docs stored in Google Drive when generating answers and support responses.
Availability: Customers with Copilot or Autopilot add-ons
Why this matters: This allows AI to provide more complete and accurate responses using your organization’s private knowledge, where most enterprise documentation lives.
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