November 4, 2025 – GOCare Weekly Product Updates
Quick Summary
This week’s updates include new capabilities for company-level macros, improvements to the customer portal, and a redesigned Salesforce plugin built on our modern UI framework.
New Features
Company macros – Connect
Company admins can now create macros at the company level.
Available on the latest Enterprise plan and the legacy Scale plan.
Allows users to deploy macros across multiple workspaces and initiate them from individual inboxes.
Improvements
Customer portal improvements – Platform
Added support for CSV, Excel, XML, and JSON attachments.
Salesforce plugin redesign – Connect
The Salesforce plugin has been migrated to a modern React-based UI framework.
Includes enhancements to Salesforce contact sync for improved reliability and customization, helping teams make Salesforce a core part of their workflows.