October 14, 2025 – GOCare Weekly Product Updates

This week’s updates enhance automation flexibility in Connect with new rule conversion options, expanded triggers and conditions, and improved teammate input capabilities in macros.

Convert linear rules into branching rules – GOCare Connect
Users can now convert existing linear rules directly into branching rules, making it easier to scale automation logic without rebuilding from scratch.
Availability: All plans
Why it matters: Enables teams to build more complex automation paths and improve workflow efficiency.

Task trigger and condition – GOCare Connect
Rules now include a new trigger, New task is created, and a new condition, Conversation type is task.
Availability: All plans
Why it matters: Teams can now automate workflows involving task creation and management, saving time on manual coordination.

Multi-step teammate input capture – GOCare Connect
Admins can now add multiple Collect teammate answers steps within the macro flow builder.
Availability: Enterprise plan
Why it matters: Offers more flexibility in how teams gather and process input from multiple teammates, especially for workflows that require multiple data points.